Water Utility Billing Problems
4167 W Middle CT
- Case Date:
- 2/24/2017
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
Drainage or Runoff
807 S Park AVE
- Case Date:
- 3/22/2017
Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.
- Case Date:
- 3/22/2017
Allison Oeding, the property owner of 4445 East Moores Pike called Wednesday, March 22nd around 3:40pm to complain about a reoccuring problem that she has been having over the past year. Her property is adjacent to the old water pump station. At this water pump station it seems as though people have been placing sticks and leaves along the side of it. On two seperate occasions during this last year, she has had to clean up this area because it has been attracting things such as wasp nests. She would really like to be contacted about this issue with the ultimate goal of meeting with a city official about it. Her phone number is 812-272-7996 and her email is allisonoeding@yahoo.com.
Drainage or Runoff
2416 S Woolery Mill DR
- Case Date:
- 7/27/2017
She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.
Water Utility Problems
1205 E Fairwood DR
- Case Date:
- 1/22/2016
Water bubbling up on sidewalk
Drainage or Runoff
513 N Dunn ST
- Case Date:
- 9/14/2016
Ms Fulford left a voice message 8/22/16 indicating the neighbor to the north (521 N Dunn St) has a pump for a spring that shoots water out at least every few minutes and it's pointed toward her house and water has no where to go so just ponds.
City Performance
2174-2194 Arlington Rd
- Case Date:
- 2/17/2014
Under the underpass is a drainpipe that has ice built up around it. When it rains water gushes out of it . It's right over the exit from 37 northbound to 46 eastbound.
Drainage or Runoff
3686 E Tamarron DR
- Case Date:
- 4/11/2014
Ms Novakovski came in 4/9/14 and asked for some advice on dealing with water in her crawl space.
- Case Date:
- 6/10/2014
Mrs. Berzins of 1509 S. Huntington called 6-9-14 concerning standing water/mosquitoes, and heavy run-off during strong rain events
Drainage or Runoff
2146 S White Tail RUN
- Case Date:
- 6/17/2014
Mr Garner called to report standing water and erosion in the creek behind his house. He said the culverts under the road are about 8" higher than the ground so water stands here. He thinks it needs to be filled in and more rock added.