Case Date:

10/16/2024

Sidewalk work is currently happening on Laura Way and I'm wondering if the city can install a sidewalk connecting Jennifer 1063 and 1059? We have a lot of young kids on our street right now and the bus stop is right past that section. It would be nice if the kids didn't have to walk on the street during htat busy time. I think 1063 is a double lot and so the developer never finished the sidewalk. There are some trees that I don't think anyone would want to cut down, but perhaps the sidewalk can be installed a bit closer to the curb through that section? Also, I live at 1044 and we have one section of the sidewalk that is raised due to tree roots. It's unclear if they are roots from a tree on our property or roots from a tree on city property. Could the city fix that as part of this project? There is also a water hookup very close to this spot so I'm not sure how complicated this would be. It's not a terrible issue, but bumpy enough to make pushing a stroller or using a scooter a bit precarious.

Case Date:

6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

Case Date:

8/14/2018

Greetings, I spoke briefly with a street maintenance crew as they were working in front of my home - and thought I'd share the conversation here. Over the past few years, the gutter from in front of our home (1504 E Elliston) on down to Fenway Pl has deteriorated significantly to the point that our driveway & yard are sinking as well. I'm no longer able to get my cars out of my driveway without scraping the bottom. When we get major rainstorms, I've noticed that the water runs directly into the ground from the gaps in the gutters & road, which I'd imagine contributes to the gutters & road sinking. I appreciate that they were out there patching the holes, but the patching really is very temporary from my observation. I was wondering if the city would have any plans to shore up the foundation, perhaps rebuild the gutters in a way that my driveway/yard won't continue to sink. Your consideration would be greatly appreciated - thank you!

Case Date:

1/2/2025

There is fire hydrant at ~western corner of the intersection of Elliston Dr and Fenway Pl. When you walk by it, it sounds like water is running inside (all the time). I wonder if the valve is not all the way closed... just wanted to report.

Case Date:

9/12/2024

There is a very large pot hole in front of my house. I reported this a couple months ago. This is on a big hill and kids ride their bikes down the hill fast. It is only a matter of time before one hits the pot hole and hurts themselves. Please note that this has been repaired before. Water is washing out the repairs, so something more permanent needs to be done in the long run. In the short run, it would improve safety if the hole was at least filled.

Case Date:

4/12/2025

Potholes/pavement disintegrating on Browning Lane at both the corners of Allendale and Browning Place. At Allendale it is remaining damage from the fiber optic digging where they had to go into the street and it and is filled with mud and water most of the time. Right now it is dry(ish!). Browning Place has been a longer term erosion. Thank you!!!

Case Date:

11/27/2024

The toilet in our half bathroom gurgled, churned, and spewed water for a solid 20 seconds, to where the water came up and out of the toilet and there was a strong smell of sewage. We have had root issues in the past but we saw a turck in the neighborhood and maybe it is a mainline pipe issue? In any case, we'd prefer someone knows that this impacted our house.

Case Date:

11/4/2024

The manhole in our street segment at 3509 E. Dunstan Drive gets clogged again because of tree leaves, which caused the water from the city sewage to go back to our home. This issue happens every year, and I'd like to report it to the City now so the City can come over and check.

Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

8/24/2018

Possible water main break. large amount of water running in street drain.