Sewer Problems (Sanitary Sewers)
1639 S Sycamore CT
- Case Date:
- 9/28/2022
Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.
Sewer Problems (Sanitary Sewers)
2420 E Rock Creek DR
- Case Date:
- 10/18/2022
We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).
Drainage or Runoff
2429 E Rock Creek DR
- Case Date:
- 6/8/2017
We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks
Sidewalk & Curb Complaints
2321 S Montclair AVE
- Case Date:
- 7/3/2014
Crews have patched potholes on Montclair Ave within the last few weeks, but they missed an area that is on the edge of the roadway, next to the curb, near the southeast corner of Montclair, right near the intersection with Rock Creek. There are several holes that fill with water after a storm, leaving standing water that will encourage mosquito breeding. Please come back and fix this spot.
Thanks,
John
Water Utility Problems
2215 E Arden DR
- Case Date:
- 3/26/2020
There is a 6" hole in a cast iron cover for water utilities access.
Potholes, Other Street Repair
2711 E Rock Creek CT
- Case Date:
- 9/9/2021
Having a lot of issues with the street eroding from storm water on our corner of the cul de sac. Causing multiple trip hazards and a large pot hole in front of drive way entrance. Would like to have the issues assessed and filled or a timeline for repaving within the neighborhood. Thank you
Potholes, Other Street Repair
1625 S Williams CT
- Case Date:
- 9/22/2021
A water pipe break was repaired and patched earlier this year. There is a small hole cracking and sinking the pavement adjacent to the patch. There are concerns this hole could become larger as winter approaches.
Sewer Problems (Storm Sewers)
2414 E Rock Creek DR
- Case Date:
- 4/11/2022
The storm drain in front of my house clogs repeatedly. This is the storm drain on the south side of the street. Please replace the old storm drain grill with a more modern one like the one across the street. Today the water was backed up so high that it took me 5 minutes of work just to find the grill so that I could clear it.
Potholes, Other Street Repair
2313 E Rock Creek DR
- Case Date:
- 5/13/2022
In February a water main burst and was promptly repaired. The hole has been filled but complete resurfacing has not been done. When can residents expect this to be completed? Thank you.
Potholes, Other Street Repair
1625 S Williams CT
- Case Date:
- 6/29/2022
A small hole has developed adjacent to a wider area in the pavement that street crews paved over after a water main break several years ago.