Case Date:

1/2/2018

Broken water line

Case Date:

1/5/2018

Water is not coming in from the main. Suspect frozen pipe leading to house.

Case Date:

1/14/2018

abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building. unable to find current owner via Monroe county GIS to request clean up and to secure building doors and windows broken into i am sure that soon it will become a health issue it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area i would like to request that the owners be required to clean up the area

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

1/31/2018

This horrible rental company had water flowing out of their house for at least a week. Busted pipes, and they don't take care of their properties. There's already been a bunch of cases of mold in their rentals. I bet you anything these subhumas are going to still try to rent this shithole to some rentals they know they can easily take advantage of.

Case Date:

2/10/2018

Fire Hydrant at the corner of S. Stratford Dr. and Kensington Place is dripping water from the front of hydrant.

Case Date:

2/17/2018

This home is dumping water from teh sump into Bryan PArk and high levels. It is running to teh sidewalk and is freezing over causing a hazard

Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

4/16/2018

Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.