Case Date:

10/9/2019

I noticed our water is cloudy today - I noticed it in the toilet then in the restroom sink.

Case Date:

1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

Case Date:

4/18/2019

Help - Runoff backup issues! Insufficient runoff drainage on the East side of S. Meadowbrook Dr in Parkridge East between 111 S. Meadowbrook drive and the 101 S Meadowbrook Dr causing significant backups and flooding for residents. Particularly the runoff drainage ditch is blocking the culvert in front of 111 S. Meadowbrook. Picture attached. Request the drainage ditch be deepened in this area so that the culvert is unblocked and provides sufficient slope to keep water flowing toward E. Morningside runoff drainage.

Case Date:

3/14/2019

In the easement at the back of my property there is an old water meter. (I think it is abandoned and that it probably belonged to the house that also abuts the easement. It is full of clear water and this water is flowing out into my backyard and turning it into a swamp. I'm not sure what is going on, where the water is coming from, etc., but the fact that it is clear leads me to think that it is coming from the city's water mains. The lid was off of the meter when I found it. It may not show in the image, but it is full of water and, as you can see, the water is seeping out.

Case Date:

2/7/2019

After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

3/15/2019

The culvert that runs under Washington St. at Davis seems to be mostly blocked by debris again. Yesterday after the rain water was barely moving through. This usually means that the next major rainstorm will cause flooding on Washington.

Case Date:

4/26/2019

No water service

Case Date:

2/20/2019

From the houses north on Glenwood from the easement I get everyone’s water and it comes in my backyard across my sidewalk and most of the time up over the driveway.

Case Date:

2/28/2019

I am following up on case number 167563 which was assigned to a Mr. Peden. He said they came by and assessed the problem but they looked at the ditch in the front and the problem is not the front it is the backyard and the water comes from the north property onto my property in the backyard and is so high that sometimes it almost floods my house.