Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

3/19/2024

No water

Case Date:

5/5/2022

Large hole in street that takes up most of the westbound lane ever since water main repair on March 23. It was filled with rock but is getting worse each day.

Case Date:

6/10/2020

There is water coming up from the street here. It's actually been happening for months. Looks like either some sort of water main break.

Case Date:

6/3/2020

Water is actively percolating into the intersction, coming from pavement and along 15th Street in front of Fairview Apartments (615 W 15th Street), draining into sewer drains on either side of 15th Street, water also present along 15th Street to the east of this intersection, puddling. Water is clear, no oder, suspect suply line issue. Olympus Properties (812) 334-8200

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

5/8/2024

There is excessive water usage taking place at this property. It has been occurring for over a week. We have notified you that we believe the leak is on the City's side. Please address IMMEDIATELY and credit the large volume of usage to our account for this property. Thank you, Stacy Waller Accountant Olympus Properties

Case Date:

10/20/2020

Woman living in an RV in the back yard is operating an open air cat kennel without a permit. She also provides food, water or shelter to a colony of feral cats without being registered with the City of Bloomington Animal Care and Control Department or its designee. There are 3 walk in cages housing cats in the back yard. I have a video illustrating this if you will contact me I can share it. I am an Environmental Health Specialist with the Monroe County Health Department.

Case Date:

5/7/2021

A water main broke and was repair on Thanksgiving Day, 2020. The road damage and damage to my yard has not been repaired. When will this be done?

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.