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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #171068

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
11/29/2019

Hello City of Bloomington, I'm inquiring as to a sudden increase in water usage for this service address 2476 S Walnut St, account #15464-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the prior reading or meter integrity. Please respond to my email with any questions and findings. Thank you very much,

closed #171065

Blocked Sidewalk

320 W 8th ST

Case Date:
11/28/2019

The Hunter foot path, between Eastside and Mitchell, which is maintained by the city, has a spring bubbling up through the pavement at the west end of the house at 500 Eastside Drive. You can see that the water is undercutting the pavement, and the city can expect that it will collapse in upon itself sooner or later. Hopefully, not when somebody is walking or biking over it.

closed #171059

Leaf Collection

801-899 W 11th St, Bloomington, Indiana, 47404

Case Date:
11/27/2019

Desperately need the leaf vacuum to grab the leaves around the intersection of Blair and 11th. I scooped up the ones that had completely blocked all 5 storm drain grates at the intersection, but without removing the leaves from the rest of the street they will just wash in and block them up again with the next rainstorm. Last time they were blocked was in the spring, and they caused the water to jump into our yard and flood our basement.

closed #171057

Water Utility Problems

1813-2155 E Bethel Ln, Bloomington, Indiana, 47408

Case Date:
11/27/2019

Water pressure very low in Fairwood Terrace neighborhood.

closed #171056

Sewer Problems (Storm Sewers)

3601-3709 S Bainbridge Dr, Bloomington, Indiana, 47401

Case Date:
11/27/2019

The storm water drain/inlet in front of our house isn't able to handle to load of rain and debris which runs to it. This morning at 4 am our basement dampness alarm went off and had to go clear the street drains as all the water was running down our driveway from the three storm water drains in front of our house (1 is across the street). We installed a swale two years ago to divert the flow of water for our driveway but it isn't large enough to handle the load of water runoff from the drain inlets in front of our house flowing down our driveway. I attached a picture from this morning after I was out at 4 am cleaning the drains with it clogged again to show the issues. I apologiz I didn't take a picture across the street but if you run by today (11/27) you can see it also is already re-clogged. Any time we have a large downpour I have to clean out the drains or we have flooding in our driveway which backs up at the mouth of the swale then flows into our garage then house. Please HELP!

closed #171007

Street & Traffic Signs

6680 N Showers RD

Case Date:
11/19/2019

Bethel Lane construction. For weeks this community has continually been taken hostage by a private company attempting to “fix” water lines. This company continuously blocks traffic at unnecessary times. It seems to always when school is letting out that they decide to keep traffic stopped, even though they, and the City ya ensured the county they would not hinder this traffic and work with the schools for ease of traffic flow. I find it extremely frustrating that the City of Bloomington would care so little about about it’s residents and families. This heavy traffic and blocked traffic pattern has cause myself and many others late from picking up a child at school or getting home to get a second child attending a different school. I hope that some one from this office or one from above can look at these many projects around Bloomington and actually manage them in accordance to the community and just not profit margins and revenues.

closed #171004

Water Utility Billing Problems

5688 W Tensleep Rd, Bloomington, Indiana, 47403

Case Date:
11/19/2019

Our CBU water bill was incorrect for the month of November.

closed #170987

Water Utility Problems

1711 E Windsor DR

Case Date:
11/17/2019

Water is bubbling up from the side of the road.

closed #170986

Water Utility Billing Problems

5788 W Daffodil CT

Case Date:
11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002

closed #170974

Water Utility Billing Problems

1601-1999 S Weimer Rd, Bloomington, Indiana, 47403

Case Date:
11/14/2019

I just got a bill for well over one thousand dollars., It is just not possible that I used that much water. How do I challenge this bill?