Case Date:

7/3/2025

Few water meters are protruding on the side walk near 'Bent tree' entrance area. My relatives visiting from Maryland went running in the morning and told us to report.

Case Date:

5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

Case Date:

5/6/2025

One of the water meter covers for our culdesac has been run over by the mowers and is half off the meter sump!

Case Date:

4/30/2025

My mowing service sheared off the water meter sensor in my yard. I can’t even find all the pieces, so it will have to be replaced. They also knocked the cover loose so that will have to be secured. If I need to pay for this just put it on my monthly water bill and I’ll collect from my mower. Thanks and sorry!

Case Date:

2/2/2025

Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

8/28/2023

I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit