Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

5/20/2022

All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.

Case Date:

2/3/2021

Water ponding after rain. People walk on street or grass to avoid water ponding. One family had a stroller and had to go onto street to negotiate sidewalks filled with water.

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

12/29/2022

I wish to file a request to the Utilities Dept. to survey the water main line servicing my home and the homes on E. Longview Ave. After two water main breaks in the past thirty days, I believe it would be prudent to survey the line for potential replacement or upgrade as necessary. I understand this survey may take time to allow staff to develop a plan. I hope that you might have equipment to survey to determine if there may be more weaknesses in the line or that a span of the line ought to be replaced. I would guess after two breaks, this request for survey might already be on your to do list at least for Spring 2023. Thank you -