Case Date:

5/20/2022

All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.

Case Date:

5/22/2022

Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.

Case Date:

5/22/2022

Hello, our water flow has been about halved in the past month. It is most noticeable in the kitchen. What can be done in this situation?

Case Date:

5/26/2022

Wet bottom retention pond damaged by beavers, dam eroded and may fail. Water pipe directed to the creek falls short of spilling into the creek by 15 feet and is eroding the bank and exposing 50% of fine-tree roots near the bank.

Case Date:

5/28/2022

We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!

Case Date:

5/28/2022

The button for the dog water fountain is sticky. I've walked past it a couple times and water is trickling out of the lower bowl. If I push the button a couple times it gets unstuck and the water stops.

Case Date:

5/30/2022

The pedestrian bridge over the creek {Early History Trail} RCA Park has a massive blockage of trees limbs etc. Heavy rain creates a massive pool of water the eventually releases down stream, affecting property down stream. Please remove. Thankyou

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

6/1/2022

Water fountain needs service, we get a lot of kids, runners and bikers stopping by.

Case Date:

6/1/2022

Water fountain is not turned on, it had some teenager damage from last year, perhaps there is a work order in on it? I tried replying to your email last time, no go, and for some reason, I could not find a staff directory on the city's website.