Case Date:

12/14/2020

Our water completely stopped working and the bill has been paid. Haven’t received a call back.

Case Date:

12/14/2020

I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.

Case Date:

12/15/2020

This property collects water in its basement, owner disposes of water by running a hose tube, to the property line, which causes soil erosion, utility pole erosion, and water on public sidewalk.

Case Date:

12/15/2020

Several potholes along Woodstock street and intersection of Woodstock and High Street. Water, debris, and dirt collection is excessive.

Case Date:

12/15/2020

Tree limbs and overgrowth are growing into the public utility lines, along High Street. The sidewalk is unsafe, has not been cleaned, is covered in debris, yard waste, and mud. The excessive water drainage from the house, has caused a pothole in the public street (High Street), with a blacktop patch, that is unsafe, and collects water and debris. Not even level with the roadway.

Case Date:

12/15/2020

There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.

Case Date:

12/22/2020

Loss of water pressure at house. Checked meter, the number is not increasing. So there is no leak after the metet.

Case Date:

12/22/2020

No water

Case Date:

12/22/2020

We have no water. Is construction going on and do you have an estimate of when it will be back on? Thank you for your help.

Case Date:

12/23/2020

Black material coming out of my water faucets. Reporting, to make sure there aren’t any issues with water quality.