Case Date:

3/22/2021

5676 s handy road. Meter pit full of water and check for leak and put a raised on the meter put.

Case Date:

7/31/2021

Utilities initiated, but we have no water. 208 s. Jefferson, Bloomington

Case Date:

8/10/2021

Loss of water pressure

Case Date:

11/8/2021

Fess Ave, between 2nd and University. There is a water meter cover that has been dislodged and is open, creating a risk of injury if stepped in. The leaves are partially hiding it from view. East side of the street.

Case Date:

12/14/2020

I noticed my water usage was higher this month. I had no idea why. I looked under my house. No leak. A service man working on my next door neighbor just informed me that my water meter was leaking which must explain the higher usage. First you need to repaair it and second will an adjustment be made on my water bill since the leakage is being caused by the meter?

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

1/3/2023

water meter at 1003 n madison (my neighbor) lost its antenna hat, i think from snow clearance activities. since its actually in the sidewalk, it sees more abuse than a lot of others. I've noticed all-plastic lids on some around town so i figure you guys must have a procedure for this sort of location. just wanted to let you know before it gets super cold again. thanks!

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.