Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

9/3/1998

There is what appears to be at least gray water discharging from a PVC pipe on the east edge of this property. The flow is going over the sidewalk and into the street.

Case Date:

7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

4/16/1997

Mrs. Taylor stated that the rain water drains across the road and floods the properties around 700-716 E hillside. The problem started after road work was finished.

Case Date:

12/12/2023

This is more likely a Watermain problem, but there’s an overflow at this water valve access

Case Date:

9/3/2018

Both 423 S. Jordan and 424 S. Jordan (directly across the street) are having slow rate of drainage into the sewer. Two weeks ago our house (423 S. Jordan) which has a newer PVC drainage line connecting to the main was cleared and no major blockages noted by the plumber. Now that both sides of the street are experiencing the same problem, suspect the problem maybe in the sewer line under the street. There is also some water visible in the street against the curb at 424 S. Jordan that could be related (there has been no precip today).

Case Date:

10/8/2014

I have attempted to call several of the numbers listed on your website and have not had any success. I am trying to report a leak that needs to be addressed outside of our property located at 10047 Linden Ave. There are several valves under large metal plates that are overflowing into the street. We are requesting assistance with shutting them off and repairing them. We believe that those are water lines owned by the city. I would appreciate it if someone could contact me regarding this matter. I would appreciate any help you could provide.