Case Date:

12/2/2020

There's water accumulating on the street in front of 2041 W Arbor Ridge Way ( it can turn to ice). Please have this looked at for a possible water leak.

Case Date:

1/15/2022

While constructing the Bike Path on the portion of E. Arden Drive to SE Park, crews did not remove the heavy mats blocking storm drains at the corners of S. Williams, Greenfield & Sycamore Courts. When heavy rains appear, water flows into E. Arden Drive, oftentimes ponding in low lying areas. People often drive too fast on that street, causing hazardous driving conditions should they loose control of their car.

Case Date:

9/17/2021

water smells/tastes like mold/dirt/fungus/rotting, no amount of filtration using home filter systems or boiling will get the smell out.

Case Date:

6/21/2021

Due to a crack in the curb and an uneven grade, all of the water in our cul de sac floods the water meter cover and my driveway and backyard when it rains.

Case Date:

5/9/2024

I would like to complain about all of the rain outs at the Winslow baseball fields when there is no active rain. Games are being canceled by the city when the Smithville and Ellettsville leagues are still playing games. Both other leagues have people on the field clearing water and putting down quick dry every day while it appears very little effort is given to clearing water from the Winslow fields. Having city employees work on the fields or allowing volunteers to do so would make a big difference.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

2/23/2022

After my refridgerator ice maker stopped working and the water dispenser slowed, I discovered that the water line to fridge was releasing water filled with what appear to be dirt particles. These were clogging the refridgerator water filter, causing the above-mentioned problems. Currently, this appears to be the only spigot with water quality issues, but it is still a concern.

Case Date:

8/3/2020

Back yard is a drainage area. Neighbors property has created a bottle neck and the force of the water has exposed Underground utility lines

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.