Case Date:

12/10/2023

On the street, across from the house at 1490 E. Southdowns and close to the intersecting street of Eagelson, there is a visible and continuous stream of water that appears to be originating beneath the blacktop surface of the street. I first noticed it on a walk at about 4:30 pm today(12-10-23). When I returned home after 20 minutes, the water stream was still at the same level/amount as I initially observed. The water is draining directly into a storm sewer. I’m wondering if there is a water main break?

Case Date:

7/4/2021

Hello. Our public culvert just south of Hillside on High has a high level of debris since the storm. Neighbors have been cleaning but we need city help. We are aware of previous flooding that occurred reported by previous owners due to debris build up. This previous water damage is recorded with the city. Any help is appreciated and needed. We are fearful of another heavy rain. Thank you so much.

Case Date:

8/12/2021

Broken water or sewage line

Case Date:

3/15/2023

The street between 1709 Circle Dr and 1805 E Southdowns Dr (next house to the east) has been constantly wet for approximately 2-3 months. Water is evident on the street and in the yard immediately surrounding it to the point that there's always a pool of water 2-3 feet from the curb.

Case Date:

6/29/2021

In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.

Case Date:

4/13/2018

Curb and gutter are wet for 50-100 yards on the west side of the street. It appears the water is "moving" to the nearest underground drain.

Case Date:

4/19/2016

Drainage issue behind my house (2201 E. Autumn Drive). Rain water goes to the Jackson Creek but since last year the pipe has been damaged and now huge area has been damaged by the rain water. Big huge trees are falling (another one about to fall) because the rain is sweeping all the soil and roots have been exposed. Please have someone visit the site ASAP.

Case Date:

3/30/2023

We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -

Case Date:

4/17/2023

We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough

Case Date:

12/2/2013

Customer says water is coming up in the road.