Case Date:

12/15/2020

Several potholes along Woodstock street and intersection of Woodstock and High Street. Water, debris, and dirt collection is excessive.

Case Date:

4/28/2020

Water coming up from under street at the corner or 15th and North Fairview has caused 3' deep holes.

Case Date:

6/2/2023

Pothole near covered water access/manhole type area on 17th Street going east. Nearest intersection is 17th and Woodlawn, but the pothole is before you get to 17th and Woodlawn if you are going east on 17th Street. It is in the concrete area surrounding the manhole.

Case Date:

5/29/2020

Alley between W 6th & 7th and between Maple and Fairview needs To have holes filled in to prevent standing water and mosquitoes breeding. Thank you

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

10/19/2021

On the north side of the newly-paved 7th Street, between Dunn and College Avenues, there are numerous locations where sewer and water drain covers are sinking into the ground...it is excessively bumpy, hazardous and only going to get worse unless addressed immediately.

Case Date:

6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.

Case Date:

6/13/2023

(Note: This is the fifth time that I have sent this report. Now, the trash has not been taken out for SEVEN weeks. Animals have started to get into the garbage. Again, please help to rectify this issue and hold the homeowner accountable.) The owner of this renter-occupied building (Tariq Khan) has not taken the garbage out to the curb for pickup in six weeks. Also, this home has rain gutters and downspouts that go directly into the ground or into areas between the home and neighboring houses - which is causing water damage to the neighboring houses.

Case Date:

7/28/2023

The company installing fiber optic broadband destroyed part of the road in our cul-de-sac, busted a water pipe, and left the road in pretty bad shape. This is a flooding hazard and has damaged the aesthetics of the neighborhood as well.

Case Date:

8/9/2023

Not sure if this is streets, sanitation, or animal control but there is a dead baby deer laying across a storm water drain on East Winslow Farm Drive. didn't know if it had been reported.