Case Date:

4/30/2025

Southeast Park the water at the two fountain has not been turned on. Is there a reason or just an oversight? The dog is really disappointed.

Case Date:

8/26/2019

The drinking fountain by the playground in Southeast park seems not to drain properly - all the water pours out underneath the bowl.

Case Date:

6/29/2022

A small hole has developed adjacent to a wider area in the pavement that street crews paved over after a water main break several years ago.

Case Date:

9/22/2021

A water pipe break was repaired and patched earlier this year. There is a small hole cracking and sinking the pavement adjacent to the patch. There are concerns this hole could become larger as winter approaches.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

4/30/2019

Water main break at 1707 S Williams Court- mini river gushing in street

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

Case Date:

1/15/2022

While constructing the Bike Path on the portion of E. Arden Drive to SE Park, crews did not remove the heavy mats blocking storm drains at the corners of S. Williams, Greenfield & Sycamore Courts. When heavy rains appear, water flows into E. Arden Drive, oftentimes ponding in low lying areas. People often drive too fast on that street, causing hazardous driving conditions should they loose control of their car.

Case Date:

7/14/2019

Trying to figure out who and when will my driveway and curb be repaired? Some weeks back the main water line busted and to fix it the utility company had to cut out part of my driveway, curb and street. When can I expect some solution?