Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

2/4/2022

possible water line break.

Case Date:

5/23/2001

WATER METER IS LEAKING

Case Date:

11/19/2019

Bethel Lane construction. For weeks this community has continually been taken hostage by a private company attempting to “fix” water lines. This company continuously blocks traffic at unnecessary times. It seems to always when school is letting out that they decide to keep traffic stopped, even though they, and the City ya ensured the county they would not hinder this traffic and work with the schools for ease of traffic flow. I find it extremely frustrating that the City of Bloomington would care so little about about it’s residents and families. This heavy traffic and blocked traffic pattern has cause myself and many others late from picking up a child at school or getting home to get a second child attending a different school. I hope that some one from this office or one from above can look at these many projects around Bloomington and actually manage them in accordance to the community and just not profit margins and revenues.

Case Date:

9/23/1999

Dirty Water.

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

11/8/2018

My water pressure is very low, so that my shower is useless.

Case Date:

8/21/2019

There is no water pressure in our house. First noticed around 6:30am. East 10th street, Grandview Heights neighborhood (N Grandview Dr, between fountain park apartments and Smith Rd.). No leaks found, wondering if there is a main break or similar issue.

Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

7/5/2002

WATER LEAK