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City of Bloomington, Indiana

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closed #182720

Drainage or Runoff

Case Date:
2/3/2023

There is a drain on my front lawn that does not appear to be working properly. In recent rains and snow there is a great deal of water flooding the front of the lawn and takes several days to go away. It pools over the drain. It did not use to do this. Please contact me. Thank you.

open #182816

Water Utility Problems

Case Date:
2/13/2023

Low water pressure for last 2 years. Worse lately. All faucets. Plumber cannot address issue

closed #182832

Water Utility Billing Problems

Case Date:
2/14/2023

Water was turned off today (2/14) with an amount shown for $406.39. Bill was paid in the amount of $317.00 (2/7)

closed #182899

Business

Case Date:
2/21/2023

Food retail business (Five Guys operated by franchisee GHG) operating during the Boil Water Advisory without proper ways to boil water for usage in produce washing, hand washing, dishwashing in three compartment sink, water used in sanitizer solutions or water used in cleaning food contact surfaces. Possible violation of 410 IAC 7-24-320.

closed #182042

Water Utility Billing Problems

Case Date:
11/10/2022

The last few months I have been notified that my water meter was running very high, possible leaks. I am usually 1,000 gallon water user but last month bill was over $140, and today (Nov. 10/2022) my bill is$364.97. My HOA and myself have spent around $8,000 and find no water leaks. Eventually, I got a new water line, with a lot of pain. I need compensation for those huge water bill, the water that I did not use. I called few times and suggested that the meter was malfunctioning, maybe? Any way, I am a senior and retired and won't be able to pay those bill in full. Please help. Thank you so m

closed #182904

Water Utility Billing Problems

Case Date:
2/22/2023

Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.

open #182905

Water Utility Billing Problems

Case Date:
2/22/2023

Re: 4784 S Abington Ave Acct: 89652-002 Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.

closed #182330

Water Utility Problems

Case Date:
12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!

open #182985

Water Utility Problems

Case Date:
2/28/2023

hello, i live in South crest estates Bloomington IN, for weeks now there has either been NO water, barely any pressure, or just drips coming out. We have Spoke to Management here, and they say it has to do with the city. My children have been in the middle of showers, and it turns off bc there is NO PRESSURE it is NOT okay anymore, it is flu season, people are sick, people need to shower, PEOPLE NEED WATER. Like i said i and multiple others have tried to talk to management but they say they can’t do anything. This is a health hazard and it needs to be solved, i have kids that are sick and puking and we can not even flush the puke down. it will only allow me to include (1) photo so here is that. Please get back to me ASAP because this is not okay, thank you.!

closed #183022

Water Utility Problems

Case Date:
3/4/2023

Water break on the road