Case Date:

6/25/2021

This is in regard to claim 176333. I received an email that the claim was closed because the ditch has been cleaned. It has NOT been cleaned as of 10:30 today 7-25. Sewer Problems (Storm Sewers): Other: We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.

Case Date:

6/26/2021

For several weeks, hot water from several faucets (kitchen, bathroom, etc.) comes out with a slight brown tint. Cold water is clear, but not hot water. What is the problem, and how can it be fixed?

Case Date:

7/6/2021

Fire hydrant is shooting water at vernal pike and Thomas rd.

Case Date:

7/11/2021

During the evening rainstorm of 7/10/2021, the storm water swale to the north of our home overfilled its banks and flooded our back and side yards. Luckily, the rain stopped before the water breached our basement window well, which happened July 18-19, flooding our basement. The storm pipes below these swales are obviously under-sized. We request a re-assessment of these swales by a storm water engineer to mitigate future flooding and the property damage we have already experienced. We believe repeated high storm water flow during the past several years has caused erosion of the swales and they are no longer able to hold current storm water run-off.

Case Date:

7/20/2021

Water fountains at southeast park still have yet to be turned on. Will they be turned back on at any point? The fountain by the tennis courts was used heavily by many runners who no longer have access to water on their routes.

Case Date:

7/23/2021

All the storm drains on Woodlawn south of Hunter are clogged. IF it rains, the water will flood the streets

Case Date:

7/26/2021

We're moving into yet another period with dangerous heat indexes, and the water fountains at Southeast Park still remain off. Can these please be turned on ASAP?

Case Date:

7/28/2021

A black Lab is being tied up on a short cord wrapped around a tree with no water in the heat at 3248 Southern Oaks Drive 47401. The dog is barking nonstop and clearly in distress. This happens often, but this is the first time I’m reporting it. Please help him. Thank you.

Case Date:

7/31/2021

Utilities initiated, but we have no water. 208 s. Jefferson, Bloomington

Case Date:

8/3/2021

My stove doesn't work and the dryer is broken. Also the water pressure is extremely weak.