Case Date:

6/19/2019

A resident called about runoff "behind the AT&T store on Willis." He said that he attempted to call utilities about it multiple times but the woman answering the phones was not helpful and claimed that it was the OOTM's oversight and not theirs. He did not want to leave his name or contact information with us. I'm not sure what the process looks like for this, but if someone could check on the water runoff in this area, I think it would be helpful. We have received a few emails about it as well.

Case Date:

7/22/2020

On-going issue. Sediment buildup in open ditch south of storm sewer discharge pipe is impeding/stopping flow of storm water runoff in open ditch further downstream from where pipe daylights. Attached site plan clearly shows the pipe is not daylighting on our property as was concluded by CBU supervisor on previous ticket #169150. The centerline of the open ditch is approximately 15' off of our building wall and the site plan shows the property line at 11.08' from our building wall. The rainwater backup caused from the sediment buildup is back flowing into our drive/parking lot during rain events. I have other photos from several rain events that I can forward through email to provide evidence of the issue. If possible we'd like to meet a CBU supervisor on-site at their earliest convenience to discuss the issue.

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

6/17/2019

Water is coming up from under the street and sidewalk at Coolidge in front of the Broadview Learning Center

Case Date:

12/4/2019

Excess water seems to be coming out of my drains at the street, even days after it has rained. My water bill was high last month, and I thought it was for other reasons. Now I am worried that there is a leak.

Case Date:

6/25/2020

Water on the south side of Bloomfield Rd has to uphill to drain.

Case Date:

1/29/2021

It seems that my photo did not load correctly and I did not give a street address. the mailbox of 2333 east martha street was in the photo showing the open manhole #174603 Utilities Construction: Other: I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible Attachments See all thumbnails 1/29/2021 60149147c6627 1/29/2021 History 1/29/2021 17:50:47 assignment 1/29/2021 17:50:47 open

Case Date:

10/13/2022

Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.