Water Utility Problems
916 W 4th ST
- Case Date:
- 6/8/2020
MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE BECAUSE MY WATER BILL WENT UP $20 IN MY MAY WATER BILL
Water Utility Problems
916 W 4th ST
- Case Date:
- 6/12/2020
MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE
This problem is still occurring. It only happens when I do laundry. Is there possibly a map of pipes so we could find which one is leaking?
Water Quality
812 W 3rd ST
- Case Date:
- 9/17/2021
Water smells dank and mildewy.
Water Quality
704 W 4th ST
- Case Date:
- 9/15/2021
Our water tastes and smells like mold.
Water Quality
704 W 4th ST
- Case Date:
- 9/16/2021
Water smells and taste like mold. Taste from all taps is pretty awful.
Sewer Problems (Storm Sewers)
702 W 4th ST
- Case Date:
- 7/30/2020
The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?
- Case Date:
- 5/19/2022
The water fountain on the B-Line between 4th and 5th Streets is not operational.
- Case Date:
- 9/11/2021
The dog water fountain has not been working for many weeks.
Water Utility Billing Problems
209 S Fairview ST
- Case Date:
- 1/23/2020
account: 34550-003
meter: 94833609
While our statement indicates we usually use between 1,000 and 2,000
gallons of water per month, our bill indicates we used 4,000 gallons
in November and 7,000 gallons in December.
meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people
We inspected our crawlspace for leaks or points of usage and our
convinced there are none.
Potholes, Other Street Repair
207 S Rogers ST
- Case Date:
- 3/26/2024
I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!