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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #173630

Water Utility Problems

Bloomington City Hall

Case Date:
9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

closed #173659

Parks & Playgrounds

Seminary Park

Case Date:
9/10/2020

People putting up Tents and spending the night at seminary park. I thought public parks had a curfew?!?! If not, how do we make reservations as me and about 50 friends want to set up rvs/tents and spend the weekend? Does it have electricity and water hookup?

closed #173670

Water Utility Problems

3930 W Walnut Leaf DR

Case Date:
9/11/2020

We have no water.

closed #173698

Sidewalk Requests

3165 S Coppertree DR

Case Date:
9/14/2020

The south end of the sidewalk in phase 2 near the gazebo is sinking. There is at least 20 inches of no dirt below the sidewalk, hence it is sinking. The sidewalk is next to the sewer drain where the earth has disappeared and with all of the water problems we have had recently with water mains, the city needs to come inspect. One city worked thought this drain runs right next to departed neighbor Cassie Howard's condo which then should worry us as the ground beneath her condo also disappeared causing her slab to sink and foundation to go bad. These two problems could be connected and the area below the sidewalk cannot simply be filled in with dirt. It has to be inspected including a city inspection. We need to see why it is all sinking.

closed #173720

Water Utility Billing Problems

South Henderson @ BHS South Outbound, Bloomington, IN 47401, USA

Case Date:
9/15/2020

Ever since the new meter was installed, my bill has been around $27 higher. I have called Customer Service every month or more. The only advice they had was toilet leakage and sent me blue stuff to check for leaks. I did this and found no leaks. I am unable to find any leaks in my home so I think the meter is the problem. Customer service won't even talk to me anymore which is very poor and rude service. If they can't help, they should pass you to someone else instead of ignoring you. I would appreciate some help from your end as I don't know anything else to do. Your bill shows me using twice the water the old meter said. 4000 gallons and I live alone. There is no way I use that much. Something is wrong somewhere and if I can't find the problem, it's your job.

closed #173756

Water Utility Problems

414 S Owens DR

Case Date:
9/20/2020

The city water connection that is in my back yard is leaking water directly into ground, and charging me for it. If you pull off the top and remove the insulation in the iron-topped hole where water shutoff is, you will hear the constant leakage, and you can see it spraying out into the damp earth. No idea how long its been happening, but clearly for a while. It has the insulation wet, and that will freeze and cause further problems soon.

closed #173776

Parks & Playgrounds

2060 S Walnut St, Bloomington, IN 47401, USA

Case Date:
9/22/2020

Switchyard Large Dog Park - water/mud problem. The main large tree in the center of the Large Dog Park is a pit of mud. Would really appreciate it being covered with sod to prevent muddy dogs!

closed #173797

Potholes, Other Street Repair

Bloomington City Hall

Case Date:
9/25/2020

An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.

closed #173806

Water Utility Billing Problems

5515 S Old State Rd 37, Bloomington, IN 47403, USA

Case Date:
9/25/2020

drainage needs to be cleaned out so water can drain

closed #173815

Potholes, Other Street Repair

1008 S Lincoln ST

Case Date:
9/26/2020

Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.