Case Date:

3/18/2014

She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.

Case Date:

4/22/2014

Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.

Case Date:

6/5/2014

Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?

Case Date:

6/25/2014

Customer said that there was no swale, and water runs over the sidewalk into his driveway.

Case Date:

7/11/2014

Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.

Case Date:

7/17/2014

Water runs down the street to her home and digs holes between the driveway and the road.

Case Date:

7/30/2014

Mr Kroener left a voice message yesterday indicating he owns the properties at 1306 and 1308 N Maple and they have a water problem. Runoff from the other development on the west side of the street crosses the street and floods their parking lot. He would like to make an appointment for me to come look at it.

Case Date:

8/5/2014

This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.

Case Date:

6/26/2012

standing water in back yard