Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?
Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.
This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.
standing water in back yard
Customer says when it rains, water runs across his front porch, no drainage.
Water in the basement, coming in from the foundation.
Water gushing out between sidewalk and drive.
Customer reports that water is running down the road in front of his home.
Water is seeping to the curb near the mail box (not all the time)
She called Roy Aten first and he forwarded it to me. She is concerned about water ponding in her drive and out into the street since the City put the curb in on Winfield.