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City of Bloomington, Indiana

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closed #179279

Water Utility Billing Problems

Case Date:
3/17/2022

When i bought this house 4 years ago, all paperwork said "city sewer" Turns out, my house actually runs on a Septic tank. Was not informed about this till one of your guys had to come over cause my water was backing up through the drains

closed #183334

Utility Construction Projects

2807 S Elizabeth CT

Case Date:
4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

closed #180985

Sidewalk & Curb Complaints

Case Date:
8/11/2022

I live at the corner of 16th and Hancock . I have two points to address. the first, is thtat I talked with an individual last year involved with storm water just after the culvert at my corner had been replaced, and advised this had been a missed opportunity to upsize this culvert, and that I had witnessed overflow of the corner culvert in a number of storms. this past tuesday, August 9, 2022, we had about an hour of rain. Included are pictures of the overflow that lasted about 45 minutes after rain had ceased. My street has recently been repaved and i thought , perhaps a remedy might be included in this process, however, no. Additionally, thegravel shoulder that has been added to finalize this new repaving process has stopped short of my property, and the new asphalt topping was not tapered onto my asphalt driveway, even though they primed a sweep into my drive, indicating to me that bonding a transition had probaly originally been intended. Now i have a bump approaching the street that is collecting gravel from these overwash events. the North side of 16th between Monroe and Hancock has not had a gravel shoulder appliction. Is ther more work scheduled to complete the gravel shoulder. Please view the pictures included. thanks, bill Goodhew PS I have two more pictures, but this report format does not allow me to load more than one. Happy to send them to someones phone

closed #187631

Sewer Problems (Storm Sewers)

711 W Graham DR

Case Date:
3/15/2024

Hello, My home sits at the bottom of an incline where the water in the neighborhood drains onto our driveway and property. Every time it rains the water causes erosion on the property and flooding to our garage and yard. Not only is the un-directed water effecting us, but is also causing the road to erode where water is standing on the asphalt. As well as eroding neighbors propertys and driveway, which then end up in front of our home puddled in the street,(water,gravel,soil). A solution could be installing curbs and catchment drains in the surrounding area to better direct the water from causing more damage to ours and neighboring properties. Please feel free to call, email, or text. I am happy to send additional photos of some of the damage that has occurred. Thank You

closed #172059

Sewer Problems (Sanitary Sewers)

2638 E Dekist ST

Case Date:
3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

closed #179532

Potholes, Other Street Repair

1022 S Grant ST

Case Date:
4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks

closed #173252

Other

3952 N Rosewood CT

Case Date:
8/4/2020

the water came up to my foundation again.. Last year I was awarded a grant from the city and as you can see that has not worked. I am inches from the water from cascades flooding my basement. Im sorry for second emailing but I did not realize how th system worked. thank you.

closed #172114

Drainage or Runoff

9030 E Raymond St, Indianapolis, Indiana, 46239

Case Date:
3/29/2020

The home we bought 2 years ago has flood damage and serious drainage issue that I can't not get under control. There is stormwater runoff that has been coming from (5) different neighboring properties and especially the one huge lot at 2130 Shan Crest Hill 46239. When there is a rainstorm not only does or crawl space completely fill up but our yard on the South, East, and west sides become quickly flooded like a lake. there is a 12" culvert drain pipe that runs east to west on the South side that run right next to the road Raymond Street that should be able to accept my neighbors & our ground water but the 12" easement drain pipe is roughly 13" higher win elevation than the area in the rear of my home where all of their ground water collects so it just fills up and resides under our homes foundation. My wife and I have tried everything bought and burnt out several 1, 2. and 3 HP water pumps with no luck. there is just way, WAY to much water. We are becoming very worried about the possibility's of permanent foundation damage, mold, and our home becoming condemned. Every contractor at least (9) or (10) decline getting involved engineers as well. we are at the end of our rope sorta speak.... I Just had a survey done along with a TOPO survey as well , I can send both to you if it would help. Please any help at all would be greatly appreciated... Thank you Scott, Sharon, & Karmavon Herzog 9036 East Raymond Street Indianapolis IN 46239 317-494-0574

closed #172661

Drainage or Runoff

Bloomington City Hall

Case Date:
6/3/2020

Bloomington seal coat paving does lots of driveways in my neighborhood. They make an asphalt ramp to the street that totally fills in the gutter. Is this allowed? It pushes the water out into traffic.

closed #172699

Drainage or Runoff

3479 E Covenanter DR

Case Date:
6/7/2020

There's a run off in our back yard the pools up with water whenever it rains and it typically takes days for the water to subside. We have deer and ducks that often stop by to take a dip in our back yard :-) This standing water concerns me for mosquitos and others pests. Additionally, the sitting water has started to erode the dirt around the concrete to the point to where I can no longer mow around the area. To the best of my knowledge this is not our property and I wonder if the city maintains these run offs. Is this something that the city can take care of? Thank you for your time.