Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

9/26/2020

Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.

Case Date:

8/11/2020

The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn

Case Date:

3/1/2021

Possible water line break. Saw water bubbling up from the ground on the south side of Saville between Barbara and Fritz.

Case Date:

3/21/2021

There is a massive brown water run off from the street up in The Stands down to the creek. Sunday 3:30 pm

Case Date:

4/24/2021

Street drain water from Olcott Rd. has created a deep gully (~4 feet deep) along the property boundary of my home on Crandall Court. I'd be most grateful if I could get advice from the stormwater folks in the Bloomington Utilities Department. HELP! Ben Brabson, 812-332-6507 or by e-mail at brabson@indiana.edu

Case Date:

6/3/2021

11th Street floods every time it rains hard. The drain grates are clear of debris, but the storm sewers aren't handling the water and the street floods and floods multiple properties.

Case Date:

6/3/2021

900 Block of W 11th St. floods every time it rains hard. The storm grates are clear of debris, and the pipe is not handling the water. It's flooding the street and multiple properties.

Case Date:

6/21/2021

Storm pipe pushing out alot of water causing it to cave in the ground and sides of the channel. It has been causing the sides to collapse and making the channel wider taking from the land. I placed some rocks to keep the storm water from damaging the channel last year. yet We will need to add some extra rocks to hold it in place since it can't withstand the pressure as shown in the attached image. Please give me a call as soon as you can to review. Thank you,