Case Date:

7/30/2022

Water leek

Case Date:

3/14/2022

My water line was hoked up last week to the new supply that has been installed on N Hancock Dr. I expected a bit of flavor difference, but this plastic taste is NOT diminishing. I have run water for 1/2 hour in the house a couple times, but no great success. Could you please flush the new lines at the hydrants ? Bill Goodhew

Case Date:

7/25/2022

Water is brown at my residence. Not Normal

Case Date:

10/25/2022

I'd like for the water to be tested for giardia and cryptosporidium. I sent in a report weeks ago that was not resolved.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

10/25/2022

Tyler Steury closes out uReport questions about water quality without answering them whenever the submitter is anonymous. Here's a few recent examples: #181901, #181513, #181504. I would like to see the answers to these questions, and I feel it's inappropriate to refuse to answer a question just because it was submitted anonymously. This is a public record and citizens monitor it for current issues that may affect us.

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.

Case Date:

12/29/2022

I have had no hot water in my apartment for four days. On day 2, I called and reported it -as well as submit a written maintenance request - and was told the issue would be fixed either the same day or the next but no one came to fix it and the issue still persists.

Case Date:

1/9/2023

No hot water

Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf