Case Date:

5/30/2021

Water meter cover in the middle of the street needs replacing. It's broken and you could trip in it if you're not careful

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

8/25/2020

In intersection of High St and E Maxwell Ave, there is a missing steel cover of a water access point. Has been missing for days. Creates a hole about 6" or 8" across. Hazardous.

Case Date:

3/6/2020

water bill

Case Date:

12/19/2019

On Sunday there was a break in a water pipe that necessitated digging up the street in from of our house and mail box.The work was left unfinished, I assume due to the snow fall. Is it possible t repair and finish now that the weather has improved. It is difficult for the mailman to deliver mail.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

6/19/2019

Large pothole always filled with water on Hunter Ave between Jordan and Swain. This block needs to be repaved because of numerous repairs and downhill water erosion

Case Date:

5/10/2019

The Street Department came the first of the week and put down a beautiful new layer of street in my cul-de-sac (Summerwood Ct) but when it rained the water pooled on the side of the street as high as the curb. It was at least 5 inches deep at the curb and extended halfway across the street. Apparently there formerly was a storm sewer at that particular location, but it is no longer functioning which results in water, snow, ice accumulation at that point and the streegt will quickly deteriorate. Please help!

Case Date:

8/14/2018

Greetings, I spoke briefly with a street maintenance crew as they were working in front of my home - and thought I'd share the conversation here. Over the past few years, the gutter from in front of our home (1504 E Elliston) on down to Fenway Pl has deteriorated significantly to the point that our driveway & yard are sinking as well. I'm no longer able to get my cars out of my driveway without scraping the bottom. When we get major rainstorms, I've noticed that the water runs directly into the ground from the gaps in the gutters & road, which I'd imagine contributes to the gutters & road sinking. I appreciate that they were out there patching the holes, but the patching really is very temporary from my observation. I was wondering if the city would have any plans to shore up the foundation, perhaps rebuild the gutters in a way that my driveway/yard won't continue to sink. Your consideration would be greatly appreciated - thank you!

Case Date:

1/14/2018

abandon residence entered by homeless, no electricity, water, heat graffiti on exterior of building. unable to find current owner via Monroe county GIS to request clean up and to secure building doors and windows broken into i am sure that soon it will become a health issue it already is a eye sore to to the area, now that it has been tagged by graffiti it is a open invitation to vandals to spread throughout the area i would like to request that the owners be required to clean up the area