Case Date:

1/1/1970

CUSTOMER HAS NO WATER

Case Date:

11/1/1996

Ms. Rush called re. a bad taste in her water. She says the water has a "quinine" taste and has for about a week. Work was done on the street in front of her house, and she felt that this was due to that.

Case Date:

11/12/1996

Ms. Fox Called. She states that her water has had a bad taste for 6 months. At first it tasted like dirt. It has gotten progressively worse. She states that it now tastes like mildew.

Case Date:

11/18/1996

Water tastes "moldy".

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/22/1996

Ms. Weaver called to complain that her water has tasted and smelled muddy and "earthy" for 2-3 weeks. This problem started right after heavy rains.

Case Date:

11/25/1996

Mr. Plecher complained that his water has a very bad taste/smell. Utilities chemist at Dillman explained city ran out of carbon to treat water & algea taste comes through. This seems to happen 3 or 4 times a year. couldn't city purchase more carbon more often so this won't happen again?

Case Date:

12/3/1996

Ms. Mendez called at 7:00 p.m. on 11/25/96 re. the Kimbell residence at 3521 Park Place. She stated there was no problem until 11/25/96 in the a.m. when the odor got really strong with a chlorine odor.

Case Date:

12/3/1996

Ms. Usrecy is concerned about the quality of water. She has developed ulcers in her mouth and lips. She is specifically concerned with the fact that the city does not test water for mold, a substance that produces an allergic reaction in her mouth.