Mrs. Hughes called on 6/12/02 to talk about her bill. She said she was not credited for last payment and recd. bill for 4000 gallons for 1 week. I referred her to Margaret Dalle-Ave. Mrs. Hughes requested # for IURC which I gave to her.
Ms. Stewart requested that late charge fees be removed from acct. for Univ. Commons Apts. due to delays in mail - bills not received timely.
I signed up for billing and paid all my past bills over the phone, but I was told that I would be sent a login number for the portal. I haven't received this login, and therefore have been unable to pay my utility.
I tried to log into my COB account so I could pay my utility bill that is due on Tuesday (11/26/2019) and when I entered my account information and pressed login it presented the dialogue in the picture that is attached to this message. I need to pay my bill before Tuesday and it is too late to call tonight. You can reach me by the email associated with this account or by calling me (Cooper Murphy) at 812-572-6268. Thank you.
CUSTOMER SUGGESTS THE RETURN ADDDRESS BE ON THE BILL.
Sherry Downey, Gen. Mgr. of Millennium Prop. Mgmt. requested a review by USB Admin. Subcommittee and is asking for an adjustment on water bill from leak at Rolling Ridge Apts.
Mr. McCrea states that his bill indicated they used 53,000 gallons during June 2003 because they filled a swimming pool. Mr. McCrea states he has an irrigation meter but feels he would have been charged less if he did not. He states he was told that filling a swimming pool during May is too early, so he filled his pool during this June this year but still got an enormously high bill.
Mr. McCrea wrote and stated that he felt he should not pay for wastewater charges for filling his swimming pool. He requested a credit for the wastewater charges.
Mr. Adams received large bill for former residence on 1221 N. Maple St. He wrote requesting info how this amount could be so large. Mr. Waller states that Cust. Serv. had wrong social security # on notice and that application could not be located. Would like an explanation.
A letter was received from Max Wildman of the Happy Car Full Service Car Wash regarding a disconnect notice he received for August and September. On this billing was a miscellaneous charge of $540.00. Mr. Wildman feels this is a harsh penalty.