Case Date:

12/9/2019

Can I recycle plastic bags? I heard that was not allowed any more

Case Date:

10/7/2019

Hello, I have twice tried to email Parks & Rec, but both times over the year I have received the attached error message for undeliverable mail. Thanks!

Case Date:

3/27/2019

before the site redesign, i remember it being easier to tell the city council meetings from the committee of the whole meetings. now both in the calendar and in the agendas page, they are both just "Common Council Meeting." also, the calendar entry for upcoming meetings should have a link to the agenda/packet, since the upcoming calendar days are prominently displayed. also, maybe the agenda/meetings page should be sorted by descending date, and not have a bunch of blank entries for meetings without documents yet? basically, in order to see the agenda we shouldn't have to go to a page and then scroll halfway down it to today's date. and we certainly shouldn't have to download the whole agenda to see if it's a committee of the whole meeting. anyways, thanks!

Case Date:

12/12/2019

not dumping YOUR recycling karts

Case Date:

11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.

Case Date:

7/7/2019

was out under street at storm drain

Case Date:

5/1/2019

WHY AM I ABLE TO FILE A COMPLAINT ELECTRONICALLY ABOUT YARD SIGNS BUT NOT COCKROACHES AT MOTHER BEARS????? DO YOU KNOW WHAT’S IT’S LIKE TO SEE A COCKROACH THEN POOP YOUR BRAINS OUT AFTER EATING PIZZA THEN NOT BE ABLE TO FILL OUT A FORM UNDER THE HEALTH DEPARTMENT WITHOUT FIGURING OUT HOW TO FILL OUT THE FORM???? UNACCEPTABLE TO WOMEN & CHILDREN WHO ARE SMALLER & MORE SENSITIVE IMMUNE SYSTEMS. AND FOR THE RECORD AFTER MY CHILD POOPED HIS BRAINS OUT AFTER EAST- SIDE STEAK N SHAKE SEVERAL YEARS AGO WHEN I CALLED THE LADY TOLD ME BLOOMINGTON DOESNT ENFORCE HAIRNETS IN BLOOMINGTON BECAUSE COLLEGE KIDS HAVE DREADLOCKS - I ALMOST THREW UP

Case Date:

11/19/2018

https://issuu.com/bloomingtonparks/docs/bloomington_parks_recreation_master This master plan isn't readable online. The type is too small. When I try blowing it up, I can only see a small section across the middle of each page. The transportation plan is readable. Why can't the Parks and Rec plan be readable as well?

Case Date:

8/25/2019

I would love to know when you plan to put a stop to the “No space for hate” Antifa group that is ruining our town and has already ruined the farmers market. They are nothing more than bullies and quickly becoming more of a terrorist group than anything relating to peaceful protest. They are harassing citizens of Bloomington. Even showing up at their place of work to terrorize them if they think their beliefs don’t align with the groups. Most often without justification. I don’t agree with Schooner Creek Farms belief either, but this group is completely out of control and something needs to be done about it sooner than later before we end up with someone getting killed.

Case Date:

9/5/2019

There is a parking enforcement officer that has suddenly decided to start giving me tickets for parking at a gravel pull in on my property. I have been cited for an unapproved surface and neighborhood parking violation, I have called time after time again to no avail. My parking spot is clearly a part of my property, and has no signs for permit parking. I appealed to have the tickets revoked and I was denied with little to no information of why. I tried having parking enforcement and city planning coming to check out the parking spot and was told today(9/5/19) that someone would come down. NO ONE came. The officer giving me tickets is 303gr. I am outraged and will not be bullied into paying these tickets.