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City of Bloomington, Indiana

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closed #123776

City Performance

Case Date:
9/30/2011

Mike Trescone called OOTM on 9/29 to complain about his neighbor's dog. He said the dog is usually left outside between 2:00 and 8:00 p.m. and barks constantly. He doesn't know the name of the family that owns the dog, but said their home is directly behind his house at 3421 N. Windcrest. I called Laurie Ringquist and she promised to follow up on this complaint.

closed #124059

Other

Case Date:
10/21/2011

A woman named Susan Park called on 10/20/11 to ask how much longer the Lauren Spierer posters would be up around town. She said she is "tired of living in Spiererville" and many of her friends feel the same way. She said it has been five months since Lauren's disappearance and she doesn't "see the point" of keeping the posters up...especially since Christmas is coming.

closed #124101

City Performance

Case Date:
10/25/2011

Called several times on 10/21 and 10/24. Upset with what he feels is harrassment/unfair treatment by IUPD. Also asked if this is an election year and how he could run for mayor.

closed #124270

City Performance

Case Date:
11/9/2011

Called to complain about West Third Street. Said all the changes have been bad for businesses along the street including Auto Zone and Swifty. Believes there are hundreds of people who don't like the current set up and there will be a bad accident if something isn't done about it.

closed #124304

City Performance

Case Date:
11/10/2011

Called OOTM after speaking to Public Works. Had a number of complaints about the city phone system, the county phone system and the post office. Continued to ask questions but was not satisfied with any of the information I gave her. Finally hung up on me.

closed #124369

City Performance

Case Date:
11/23/2011

Anonymous caller said we should add two porta potties to People's Park.

closed #124476

City Performance

Case Date:
12/1/2011

Mr. Michael called on 11/28 to complain about unfair treatment by the local court system. He was very angry and began cussing at Diane. When it became apparent he was not going to stop his profanity-laced rant, she hung up on him. Mr. Michael then called back and left an angry voicemail message. At the end of the message, he said someone better clean up this (expletive) or he will...and "that's a promise." Diane forwarded the message to Chief Diekhoff.

closed #124559

City Performance

Case Date:
12/14/2011

Anonymous complaint from a woman who lives on S. Wilton in Green Briar Hills. She said drainage from Arden Place runs through their neighborhood and right now, there is a lot of water, leaves and trash along the street. She would like someone to come out and pick up the leaves in the next few days.

closed #165456

Water Utility Billing Problems

Case Date:
8/11/2018

Hi - I received a troubling bill from CBU back in January, and despite a few phone messages and emails to utilities.ar@bloomington.in.gov, I never received a response. In the mean-time, CBU apparently discovered an error in billing as my water usage went from an average of 4-5 in 2017 to 15 in January 2018, 8 in February 2018, and back to 4 in April - June. Alas, my most recent bill shows another spike to 7, despite no change in our home usage. Is there perhaps something going awry in our meter reading? I would appreciated an explanation for these sometimes wild fluctuations... Please have a look at my bill, CBU account 845-003 and provide some clarity. Response via email works best for me. Colleen McKenna, cmmckenn@outlook.com 3708 E Morningside Drive. If this method of contact is also not the proper avenue to get a response, could you let me know HOW to successfully contact CBU regarding this or any other issue? Thank you.

closed #166024

Water Utility Billing Problems

Case Date:
9/24/2018

1301 S. Walnut St. The meter reading person reported that current usage was 10,000 gallons. There are no drips or running toilets at the property. City crews did do major work in front of the property recently - is it possible that the recent work impacted the sewer water?