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City of Bloomington, Indiana

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closed #152767

Water Utility Billing Problems

Case Date:
5/7/2016

tried to pay water bill online every month but says my info not write your online payment sucks

closed #131333

Water Utility Problems

Case Date:
4/14/2013

Water meter inside house slow leak. How do I go about Fixing it.

closed #132137

City Performance

Case Date:
6/3/2013

I have an issue of how a criminal case is not being taken seriously, or pursued in a timely manner. On May 8, 2013 My daughter got shoved into a wall by one of my male neighbors & my car window busted out by my female neighbor & have it on video. The police come & of course my neighbor left before police arrived. The police took everyones statement even reviewed the video which was sent to the officers email right then, still nothing has been done. But the officers did come to my house to tell me there will be a warrant for the female because of the video but nothing will happen to the man that assaulted my daughter & she had visible marks on her arm from where he pushed her. This back & forth with my neighbor has been going on for a year. But nothing was ever done to protect me & my family so they became bolder in their harassment toward me & my family. I told the officer if they wouldnt not do anything to them they wouldnt stop. I am the one who always called the police ( but the few times they called was saying i didnt have a license & i tried to hit my neighbor with my car) it was me calling for protection. My neighbors have threatened, stalked us w/a video camera pointed to my front door & parking lot, assaulted physically & verbally, destroyed property, & spit on, still to this day stalk my daughter at work & drive by our house because the female neighbor no longer lives by me she was evicted about a week ago. I do not understand why either one wasnt arrested that day. I had all the proof my daughter was injured & my window was busted & video taped so I do not understand the lack of action from the Police that are suppose to protect. If I was not in the "poor side" of town I think things would have been different. I believe if she busted a city officials car window she would have been put in jail that night or assaulted a city officials daughter. Its sad that someone with money & power are more believable then evidence in my case. Every officer & there were alot over the past year all said the same its your word against their word even if you have witnesses nothing is going to happen. One officer even got in my face & said you call us again over stupid shit & I will take you to jail, I have more important things to deal with then neighbor disputes. This was in front of my children & of course my neighbors too. So for months after my family had to deal with them thinking they can do anything cause all they had to say was our word against them. My kids hated to just walk to the car to leave because they hadnt played outside for the past year. My car is scratched up, headlight busted window busted bike tires flattened & I havent done one thing to retaliate except rely on the legal system to protect me. I will be out hundreds of dollars to repair all that has been damaged. Where is my justice where is my protection I dont care what part of town I live or how much money or power i dont have I deserve the same rights as everyone should. If everyone would just realize its the little things that works up to what they consider more important cases. If the police took more time stopping the little incidents maybe the bigger ones wouldnt proceed. To whom that reads this , without knowing me or my history or station in life, if this happened to you, What would you do?

closed #132455

City Performance

Case Date:
6/22/2013

The Bloomington police Dept is such a top notch agency. They are so friendly and professional. Especially officer Tate. We are very fortunate to have all these fine men and woman on our police force!

closed #133383

Water Utility Billing Problems

Case Date:
8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

closed #133613

Other

Case Date:
8/23/2013

Field at the corner of Pete Ellis and John Hinkle has not been mowed for weeks. Caller said weeds are 4 foot high.

closed #134851

Other

Case Date:
10/20/2013

Hello, I am actually a resident of Vigo County but I lived in Bloomington years ago while Mayor Kruzan was a State Rep. I wrote to him after the Matthew Shepard murder urging him to support hate crime legislation and he responding with a handwritten letter promising to fight hate crimes. I still have the letter framed and that response made Mark Kruzan my favorite politician. I was overjoyed to hear he became mayor of Bloomington after I moved away. He is a great man. Hearing that he performed several same sex marriages last February further proved that this is a man who firmly believes in equality for all. I am writing because my partner and I are visiting New York City next year to be legally married and we would love to have a letter from him that we could frame and display at our wedding.

closed #142407

Water Utility Billing Problems

Case Date:
11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey

closed #142966

Water Utility Billing Problems

Case Date:
12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

closed #144179

Website & Web Services Feedback

Case Date:
3/24/2015

Hello, My name is Harris Bell, and I was wondering how to get the water utilities back in my name via your website for 1709 East Atwater. We had subletters move out of our place and need to make sure to maintain the property. When you get the chance I would love to get your help to restore payments for the house. Thanks, Harris