Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

4/23/2024

Our water recently has dramatically dropped in water pressure and heat. I was wondering what could possibly have changed? We are up-to-date on our bills.

Case Date:

4/23/2024

light anoit to fall downon Bline bridge

Case Date:

4/22/2024

In the back yard on 5th street is a grove of invasive species of Asian Honeysuckle and White mulberry. All plants are several feet tall. I contacted the property management company several months ago and they have not responded. This property is owned by an out of town company.

Case Date:

4/21/2024

(RE) I live in Hoosier Court Apartments and my window faces the apartment complex across the street. I have seen tenants of the apartment on the bottom level throw their dogs out of the window to use the bathroom, rather than taking them outside. They will dump the dog, and then scream at them to hurry up. If the dog is just sitting there, they get pretty violent. They will scream some more. If a dog is not listening, the husband/dad will come out and smack the dog. All of them yell viciously at these animals. I’ve seen five different dogs be thrown out the window. I also have seen a cat. On top of them screaming and hitting their dogs, it is worrisome that they can’t even take the effort to take the dogs outside, so it is doubtful they are taking much care of them at all. It is the first floor, 1st and 2nd apartment from the right in the photo (it’s a dual unit). I have acquired a video and can attempt to get an address tomorrow. There is no admission box for a video so please reach out with an email and I can send it

Case Date:

4/19/2024

Abandon home for years. High overgrowth of grass, weeds, shrubs, etc.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/19/2024

damaged pedestrian sign

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

4/18/2024

Blocking an alleyway/street. Not accessible through - have to go all the way around.