Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

4/16/2018

Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.

Case Date:

3/16/2018

Hello, I live at 3408 E Olcott Blvd. There is a storm drain on the street between 3408 and 3412 that runs under my property and opens into a drainage ditch behind my shed. This pipe is completely clogged with leaves and other debris. Is clearing this pipe something the city can take care of? Thanks! Andy

Case Date:

2/20/2018

Complaining about 3 inches of mud in front of his apartment. He's following up from a prior complaint about this location, when he claims that he was told that an environmental study would need to be done before it could be cleaned up, but that it wasn't a priority.

Case Date:

11/14/2017

Ground sinking around man hole, man hole is in front yard.

Case Date:

11/2/2017

Attn Phil/ and ED, I have doubts a foot more will be deep enough. I have heard the roar of racing water in my backyard. It has moved some of the 30 to 40 pound stones I have placed to slow the erosion. Please consider a deep ditch. Thanks

Case Date:

9/29/2017

When it rains the road to IMI floods at the intersection with Rogers Street.

Case Date:

9/28/2017

Mr. Kellams is a board member for the Brighton Point HOA. The property located at 3760 E Brighton Ave has a PVC drain pipe located on the southern end of their property that drains directly across another property and on down to an inlet to the W of 886 S Baldwin Dr. This drainage has become a problem for this property. The board has tried to work with the property owner at 3760 in coming to a mutual resolution on getting it fixed, but he is not willing to work with them. Mr. Kellams has visited Brad Jackson downtown and he referred Mr. Kellams to you. I explained that you were out until next week, but he would like to speak with you upon your return, and set up a time to meet you on site to see the problem and discuss possible solutions.

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks