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Page last updated on September 16, 2021 at 8:37 am

Housing and Neighborhood Development Department (HAND)

The Housing and Neighborhood Development department strives to enhance the quality of life for Bloomington residents by developing programs, services and partnerships with public and private organizations to preserve community character, promote affordable housing and neighborhood vitality. It is also responsible, according to statute, for the redevelopment of blighted areas within the city. 

Services include



Near West Side Walking Tour

Please meet in the atrium at City Hall promptly at 6:00 p.m. 

From City Hall we will walk to W 6th St and N Rogers St, where we will enter the Near Westside Neighborhood. We will stop at eight locations along the way, where HAND staff will discuss specific programs and services performed by the department, and neighborhood representatives will provide some historical context and discuss ways that the HAND department has collaborated with local residents to support their community building efforts. We will make our way back to City Hall via the B-Line Trail from the north.



HAND Walking Tour of the Near West Side historic neighborhood



Near West Side Tour Guides


John Zody, HAND



Brent Pierce, HAND

Assistant Director


Gloria Colom, HAND

Historic Preservation Program Manager


Cody Toothman, HAND

Housing Program Manager


Angela Van Rooy, HAND

Neighborhood Services Program Manager


Mike Arnold, HAND

Neighborhood Compliance Officer & Rental Inspector


Jo Stong, HAND

Neighborhood Compliance Officer & Rental Inspector


Special Guest Speakers


Betty Bridgwaters, NWS

Lifelong Neighborhood Resident


Natalia Galvan, NWS Neighborhood Association

2021 Neighborhood Improvement Grant Coordinator




Housing and Neighborhood Development (HAND)

HAND Facebook

Neighborhood Services Facebook

Read The HAND Update newsletter

Help for Homeowners & Renter Infographic


Near West Side Neighborhood Association