Case Date:

9/21/2026

I received a bill in September for water, however my name is no longer on the lease at this property and I do not live there anymore.

Case Date:

8/29/2026

People are using old inactive cable jacks and making them live again. But they are using them to hurt people with in there homes. Running electricity or pulse waves through them and hooking them up to modern technology!! Old phone and cable lines and wall jacks.

Case Date:

8/4/2026

Hi there, I am about to become the former rental resident of the 405 S Highland Ave home and I was reaching out as an inquiry on when to terminate my billing. Our lease has ended as of July 31st, and I wanted to reach out to see how I could confirm that as a rental resident, I am no longer being billed for after July 31st. Or if I am still being billed, how to end it. Thank you, Carson

Case Date:

6/27/2026

My water bill isn’t regulated and the water bill fluctuates and without information about why my bills are higher I am only a household of one person - and my power goes on and off and it’s off sometimes for longer than 8 hours. I also found out they have empty trailers and they are having us residence cover the bills for those empty trailers and that isn’t right.

Case Date:

5/14/2026

Case Date:

5/11/2026

My usage this month is 5,000 gallons, but in previous months it was usually only around 2,000 gallons. I’m not sure why it jumped so much. Is there any reason for the sudden increase? Was there a rate change or something wrong with the meter?

Case Date:

2/11/2026

Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month

Case Date:

2/11/2026

Got our bill back for jan-feb and our utilities is reporting we are using 250+ gallons of water an hour. Concerned we are being billed for our entire building or their is a pipe like causing this issue. Need this fixed now as our bill is already $700+ for this month

Case Date:

2/11/2026

I am trying to discontinue residential service in Bloomington, Indiana.

Case Date:

2/11/2026

Our water consumption has spiked in the last two months and continues even with the good weather. Before the spike, we averaged under 100 gallons per day. Now we are averaging 175-200 gallons per day. I have checked toilets for leaks, under sinks, the outside faucet, etc. We have not changed our water usage practices. I can only wonder if the meter is miss reporting our actual usage. Can City Utilities check to make sure the meter is reading properly? Our address is 3916 N Whitewood Way, Bloomington, IN 47404