City Performance
3363 E John Hinkle PL
- Case Date:
- 10/30/1997
Ms. Richardson called and wanted to schedule meeting with Mike Phillips to discuss problems she has had with Customer Service Department and the unprofessional way she feels CBU employees have treated her.
City Performance
3518 E ALLENDALE DR
- Case Date:
- 6/24/1997
Citizen called on a yard waste missout yesterday. Sanitation worker came today to pick it up around 11-11:30. Citizens' high school age son was in yard and says sanitation worker "jumped all over him", "got in his face" screaming and pointing his finger. Worker allegedly told the kid that the yard waste was not at the curb yesterday and that next time he would "fine his ass." This was apparently witnessed by a neighbor.
City Performance
401 N Morton ST
- Case Date:
- 5/14/1998
Was assured she would get to adopt puppy she saved from road if no one claimed it. Now finds she'll have to compete with others for puppy. Jim Lang wouldn't take time to speak to her and clerk at front desk hung up on her.
City Performance
401 N Morton ST
- Case Date:
- 5/12/1998
Foster went to License Branch, Tuesday, May 12 & while there questioned license branch procedure. Employee he questioned called Police, and BPD officer asked Foster to lv and not return. Foster claims he is not unreasonable and wants to know why license branch employee's word was taken over his. He is going out of town tomorrow & can't get his license plates.
City Performance
401 N Morton ST
- Case Date:
- 3/23/1998
Citizen did not give name or location. Said that Mon. am (3/23), her carpool was on way to work, got behind a recycling truck which was sitting "in the middle of the street". Said they asked the driver to pull over so they could get past and he "rudely refused" and they had to sit there for 15 minutes waiting. Says if there's traffic, drivers should pull over to the side and not block the street.
City Performance
401 N Morton ST
- Case Date:
- 12/30/1997
A certain Transit driver continues to smoke on the bus. Mr. Schaad has informed Transit about this for a year yet the driver continues to smoke on the bus. Mr. Schaad is allergic to cigarette smoke.
City Performance
401 N Morton ST
- Case Date:
- 12/12/1997
Caller has tried to reach someone at animal shelter for 3 days. Is disgusted with phone system that won't allow him to talk to anyone. (I asked if he left a message--he had not.) He found an animal which he asked shelter to pick up and now he wants to adopt animal but can't reach shelter.) He also feels personnel are rude to him. He did not give name or number but number showing on display was 334-2515 (Bob Evans Restaurant.)
City Performance
401 N Morton ST
- Case Date:
- 12/1/1997
Ms. Robertson complained of overwhelming reluctance and poor response by the animal control officer she spoke with. She called the animal shelter after a Mastiff dog tried to attack her. The man she spoke with said he would rather not come and help her since there wasn't anything he could do if she hadn't already been attacked by the dog and instead suggested she use a broom to fend off the dog.
City Performance
401 N Morton ST
- Case Date:
- 6/30/1997
Mr. Lanaham said that he called Parks and Rec. to see if his daughter's softball practice would be canceled due to the bad weather. He said he talked to John Turnball, who he said was "arrogant" in answering his question.
City Performance
401 N Morton ST
- Case Date:
- 6/10/1997
Mr. Johnson complained that he had "somewhat of an animal emergency" but was unable to get through to the Animal Control/Shelter. I talked to the Shelter, and apparently they are short 4 staff members and are very busy. When I said that I'd received a complaint they apologized but said that it was important to leave a message, which the gentelman appraently did not do.