Case Date:

5/3/2024

Someone is putting up a no parking sign that is not a city sign on Basswood Drive

Case Date:

4/5/2024

Full time city vehicle parking in fleet lot taking up space from fleet vehicles. Additional construction vehicles are in whole parking lot, not one area.

Case Date:

3/29/2024

I have a monthly pass to park my black Mercedes Benz sedan at the 4th Street Garage. On Wednesday March 27, 2024, I drove my car out of the garage and returned it around 1pm ish. My car did not have any scratch on the back bumper. I picked it up this morning Friday March 29, 2024, and I noticed that my car's back bumper was scratched. The person who scratched it was honest and left a note on my front windshield. I tried reaching out to the person today Friday March 29, 2024 and this person has not reached back to me. I have a picture of the note and the damage to my car. I know that the garage has cameras. My car was packed on the 3rd floor closer to the elevators. Are you able to check the cameras to identify the person who damaged the back bumper of my car. I am attaching the note from the person apologizing for the accident plus the damage to my back bumper. I will like my car fixed and I will appreciate any help the 4th Street garage team can offer to get this resolved.

Case Date:

3/8/2024

Every day this jerk parks in the middle of the street. A clear violation. Please do n something for all of us in this neighborhood.

Case Date:

3/5/2024

This truck is constantly parked on the street. it is obstructing vehicular traffic. When are you going to tow or ticket this person so I can drive through my neighborhood safely without hitting head on another car coming off of walnut. I have had several near misses in the last two weeks. please take action

Case Date:

3/5/2024

501 s rogers. Parking across sidewalk. Parking on wrong side of street.

Case Date:

2/15/2024

Someone has gotten sick in the skywalk from the 4th Street garage into Fountain Square.

Case Date:

2/14/2024

App-only paid street parking (without a meter option) is a problematic equity issue for people who wish to park downtown. People who do not have a smart phone or a credit card are more likely to be from lower-income households. Providing meter options that accept coins is a relatively simple and traditional solution. How will the City address this equity issue in a timely manner?

Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

10/10/2023

My car was broken into I believe on 10/09/23. It was parked in the Morton Street Parking Garage, 3rd level. It doesn't appear that they took anything. I don't leave things in my car, but documents from my glovebox were out on my seat.