Water Utility Problems
1000 S Madison ST
- Case Date:
- 1/24/2020
The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com
Water Utility Problems
1026 S Manor RD
- Case Date:
- 4/21/2022
I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate?
Thanks
Rich
Water Utility Problems
1034 S Colchester CT
- Case Date:
- 5/30/2020
Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?
Water Utility Problems
1104 S Covenanter DR
- Case Date:
- 5/4/2021
We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.
Water Utility Problems
1194 E Regency DR
- Case Date:
- 3/10/2022
No water at all in entire house as of this morning. My bill is paid
Water Utility Problems
1423 E Dunstan DR
- Case Date:
- 2/15/2020
water usage for January was 4 times any previous month. How can I get my line checked for leaks?
Water Utility Problems
2215 E Arden DR
- Case Date:
- 3/26/2020
There is a 6" hole in a cast iron cover for water utilities access.
Water Utility Problems
2244 S Star View LN
- Case Date:
- 6/27/2020
I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.
Water Utility Problems
2440 S Cottonwood CIR
- Case Date:
- 10/3/2022
I am the new owner of the property. Need to know where the main water shut off valve is located.
Water Utility Problems
2524 S Rogers ST
- Case Date:
- 4/16/2021
My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy
As the meter is in their driveway.