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City of Bloomington, Indiana

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closed #178118

Water Utility Problems

Case Date:
11/8/2021

Fess Ave, between 2nd and University. There is a water meter cover that has been dislodged and is open, creating a risk of injury if stepped in. The leaves are partially hiding it from view. East side of the street.

closed #178401

Water Utility Problems

Case Date:
12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

closed #179207

Potholes, Other Street Repair

Case Date:
3/9/2022

Intersection of Fess and E First: one of those water access points (round small metal cover) where the pavement around it is completely gone.

closed #181125

Water Quality

Case Date:
8/20/2022

Our home has reduced water pressure today, I noticed it earlier this morning, last night it was fine. I don't see any leaks running onto street or in neighboring yards. If pressure was automatically lowered this is concerning, our home has boiler heat and when this happened in the winter our boilerwas negatively impacted. Can our pressure be restored? Thanks

closed #181345

Utility Construction Projects

Case Date:
9/4/2022

This pedestrian hazard has existed for quite a while in the tree plot at 1112 E First St. It doesn't look official but shouldn't someone have filled it in? Thanks!

closed #181798

Water Utility Problems

Case Date:
10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

closed #182097

Water Utility Problems

Case Date:
11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

closed #182181

Utilities Yardwork

Case Date:
12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

closed #182249

Water Utility Problems

Case Date:
12/11/2022

There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?

closed #185259

Water Utility Problems

Case Date:
8/28/2023

I heard my sump pump running and went down into my basement to find water had accumulated in the southeast corner. This is in the vicinity where water would be piped into my home. I checked my water heater which is in that area of my basement (installed last December) and it doesn't appear to be leaking. I'm wondering if there's a leak underground somewhere.