Case Date:

9/11/2020

The weeds are so overgrown at this address that it is really hard to see if you would like to turn from Nancy onto Hillside. This is a yearly problem.

Case Date:

8/3/2021

The northwest corner of Nancy Street and Hillside Drive is overgrown in the city's right of way. It is currently unsafe for any cars heading/and turning south on Nancy Street onto Hillside Drive. Please trim the trees and bushes for a safer intersection for pedestrians, drivers, and passengers. Thank you.

Case Date:

6/8/2022

The drainage between 1406 and 1404 S. Nancy is extremely backed up with debris

Case Date:

9/27/2023

I keep getting updates about #183310 which is a 5 month old ticket for a tree about to fall onto High Street. We couldn't wait five months for the city to reply to an email let alone remove a tree that was at a 45 degree angle and resting in the crook of a dead tree. It seemed like something that should be taken care of in the calendar year. Thankfully, Duke Power is very competent and professional and they took down the tree for you. Duke closed the ticket for you so you can close it on your end. Best, EO

Case Date:

6/24/2021

Hi, We know that this property has a new owner and was purchased earlier this year. Due to the storms on Friday night of last week...there is a lot of debris blocking the ditch and culvert. We are expecting rain again tomorrow and this weekend. Can the city contact the new owners to come and clean up their culvert and ditch along High street before the impending rains this weekend? This affects the whole neighborhood and will cause backups of water. Thank you.

Case Date:

3/16/2020

To trash pick up service. I have asked now twice if the trash collectors can take a little more careful time and not have our trashcans dumped on their sides. It damages the trashcans as well as our driveway that we spent $1600 to resurface.

Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

6/20/2021

Due to the storm on Friday night we have a lot of run off rock and old concrete from the ditches above our house on Ruby and Covenanter. Since we are the last house where the ditches turn, we get all of the debris. Can someone from the city please come and clean up our ditch (with the truck that sucks up rocks, etc.)along Ruby and Covenanter? Our front lawn grass is full of rock and mud from the flow of water on Friday night. We don't want the city to dig up our grass...we would just like them to suck up the sand, rock and black top debris in our ditches and culverts. Thank you. Sincerely, Ingrid 1104 S. Covenanter Drive