Case Date:

2/10/2022

This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex. We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals. This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem

Case Date:

2/11/2022

My water usage increased 500% in January and February and I think there is a leak. This happened once before about a year ago and the fixed.

Case Date:

2/7/2017

potholes and low spot gets flooded easily with mud and water forcing pedestrians to walk into busy road from sidewalk.

Case Date:

2/10/2017

I live at 325 E University St and my water does not work. There was no warning or anything. It just stopped working.

Case Date:

2/18/2017

Good afternoon, I am writing to report an issue with water drainage coming from the roofs of houses and dumping on to the sidewalk. Along N. Indiana Ave, many houses/apartments (owned by Elkins Apartments) have drainage downspouts that empty directly on to the sidewalk. This creates a hazard with constant freeze and thew during the winter months. I have personally felt unsafe walking down a sloped sidewalk, on what is pure ice during periods this winter. Indiana Ave. is a very high foot traffic area during winter months as fans walk to and from basketball games. From witnessing several people slip and fall on the ice, I feel like it is my duty as a citizen to report this issue to the city. Though we have been blessed this season with relatively mild temperatures, this does not overshadow the safety hazard created from the downspouts off many of these houses. This problem would ideally need to be handled quickly before the next cold spell of weather. Thank you. Best regards

Case Date:

2/20/2017

I live at 415 W. Graham Drive. There are very deep, somewhat large, holes at the end of my driveway from the water flow when it rains. I was hoping someone could come out and tell me if I need to repair or if it's the cities responsibility. Turning in to my driveway multiple times a day is becoming a hazard. I do not currently have a photo but I am happy to provide if need be. Thank you!

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

2/28/2017

Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly

Case Date:

3/30/2017

There is a really big hole at the corner of East Thornton Drive and South Covey Lane - it gets bigger with each rain (water runs down the hill off Thornton). Do you think that this can be patched soon before it gets much worse? Thank you so much.

Case Date:

4/5/2017

The water fountain does not function.