Case Date:

6/25/2019

Storm drainage (and even some lighter rainstorms) has repeatedly been eroding and flooding our backyard and street. The recent storms have heightened our concern at the impact runoff water and debris is having on our home/yard, our neighbors yard, and the street below us. The elevation of our yard and street is lower than that of the woods behind us and the street above us (Georgetown Road). All of the water from these locations has eroded channels and pools in their yards, guiding the water into our yard. The water pools in our backyard, increasingly threatening our house. In addition to the large volume of water this forces on our yard and street, we are bombarded by leaves, large sticks, and other misc. debris. This debris clogs the sewer drains at the other end of our street and clutters the street. The amount of water runoff continues to increase on a daily rate and has started to erode dirt in both our and our neighbors front lawns, leading us to believe that increased drainage at the street above or our street are required. If not, alternate solutions and suggestions are requested. If city help is not possible, than approval for commercial drainage/directing of the water through our yard and into the street is requested for approval. Additional videos and photos can be provided.

Case Date:

1/25/2024

drain covers are sunk too deep below asphalt on patterson

Case Date:

2/3/2021

Water ponding after rain. People walk on street or grass to avoid water ponding. One family had a stroller and had to go onto street to negotiate sidewalks filled with water.

Case Date:

6/10/2021

Today and always when there's been heavy rain over the last years, 1st Street floods in our stretch, because there's no drain in the block between Stull and Fess Ave. where we are. At our house, the water hits the curb of the alley in such a way that the entire grass patch and side way is flooded, making it dangerous to walk on the side way. I'm attaching a picture of now, when the rain has already become more steady. I can provide a number of short videos we've taken over the years to document the problem. Please, consider installing a drain or let us know what can be done about this. It is dangerous for us, our toddler son and our visitors. Thank you!

Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

9/3/2024

Fiber optic installation created some cylindrical holes in the concrete and asphalt about 6" in diameter in various locations. At this intersection, there is one that was apparently refilled with gravel, but another was left open and a stepping hazard. It is on the north part of the intersection, just north of where 11th crosses and closer to the east side of the street than the west. We found a concrete core by the side of the road that likely came out of the hole originally so we placed it back in the hole, but it sunk down a ways because it was unsupported beneath and now it needs to be topped off with gravel or the core should be removed and the entire hole filled with gravel.

Case Date:

10/31/2019

My basement has flooded due to street runoff twice within the last 7 years and has ruined my furnace and water heater. I am requesting the city pour a curb along the front of my street where my house is facing to prevent future damage.

Case Date:

12/15/2020

This property collects water in its basement, owner disposes of water by running a hose tube, to the property line, which causes soil erosion, utility pole erosion, and water on public sidewalk.

Case Date:

2/2/2022

Huge drainage issue in the north bound lane. Super hazardous for 18 year old drivers leaving South HS. Watched several 'near misses' today

Case Date:

10/4/2024

There is a utility project happening in the Spicewood subdivision. The yard repair after digging up holes is not up to standard. Instead of smoothing the yard out, big clumps of dirt are being left with straw thrown in them. Yards need to be left in the same or better condition than they were before the project began. The dirt should be smooth and tamped down, excavator tracks in the yards need to be repaired. Please make sure the remaining properties are repaired up to standard and left in the same or better condition prior to the project.