Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

2/10/2025

There is a section of fencing flat on the sidewalk behind Kroger Seminary Square, leaving little room for pedestrians and blocking wheelchair access entirely.

Case Date:

2/10/2025

On the sidewalk at 212 W 4th St, north side of street, there is a pile of orange plastic barriers that are left over from the street replacing project that was completed in late 2024. The pile is blocking half of the sidewalk. Please remove. Thank you! Charles Russo

Case Date:

2/10/2025

Center point gas repair patch needs looked at. 3 of them

Case Date:

2/8/2025

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Case Date:

2/7/2025

There's a huge hole left by the internet-cable installing company at the curb in front of my house, 1207 E Skylark Ct. This problem has been reported twice, tickets 192627 and 193023. Both tickets were closed but the problem remains. The contractor made a wan attempt to fill the hole, tossing some loose gravel into it, after I filed the first ticket. The attempt was useless and I filed the second ticket. It was closed without comment and, as far as I can tell, without investigation. The hole is now far deeper and wider. I realize it's likely false hope that you'll do anything more than close this ticket, forgive me, but after a winter of watching the hole grow, I'm asking again for a repair. Thank you.

Case Date:

2/4/2025

Should this be corrected to avoid falls or other problems?

Case Date:

2/3/2025

Hello , During the month of December 2024, there was utility work done on my property while I was away for the winter break. When I returned, there was 1.5 feet of snow; however, since it has melted, I have seen the damage that was done to my front yard - see the attached photos. There are two holes in my lawn (photo on right) and the crew stained my limestone walkway (photo on left). Can you please send the utility company to repair these damages as soon as possible? Thank you. Sincerely, Elida C. Behar February 3, 2025

Case Date:

2/1/2025

There is a hole in the street left from utility work. It had been filled but has sunk. There is now a deep hole, about 8inches deep. There is no sidewalk on this part of Palmer. Someone could step in that hole, especially at night, and break a bone. It is on Palmer just south of Grimes, east side of the street.

Case Date:

1/30/2025

It is unclear who has the right of way between southeast bound and northwest bound at the intersection of Fountain and 11th. Southeast bound cars either turn left or continue straight, but there is no yield for either option. A northwest bound car could collide with a southeast bound car turning left onto 11th and there is no signage preventing this.