Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

5/28/2022

The button for the dog water fountain is sticky. I've walked past it a couple times and water is trickling out of the lower bowl. If I push the button a couple times it gets unstuck and the water stops.

Case Date:

5/28/2022

We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!

Case Date:

5/26/2022

Wet bottom retention pond damaged by beavers, dam eroded and may fail. Water pipe directed to the creek falls short of spilling into the creek by 15 feet and is eroding the bank and exposing 50% of fine-tree roots near the bank.

Case Date:

5/13/2022

In February a water main burst and was promptly repaired. The hole has been filled but complete resurfacing has not been done. When can residents expect this to be completed? Thank you.

Case Date:

5/1/2022

water draining into alley and into sidewalk area created pools.

Case Date:

4/25/2022

In reference to the entire bay of E Linden Hill Drive. The street paving is in disrepair due to years of wear and several water main breaks. Patch fixes have been done in past but full repair of this street. Request place to know when the street will receive a new hardtop covering as the adjacent street (The Stands Dr) did in recent years?

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks

Case Date:

4/13/2022

Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks