Water Utility Billing Problems
1313 S Hickory Grove LN
- Case Date:
- 1/8/1998
Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.
Water Quality
1000 S High ST
- Case Date:
- 1/8/1998
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON
01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM.
01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
Other
703 N Park Ridge RD
- Case Date:
- 1/8/1998
Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.
Unsafe Buildings
1018 E Azalea LN
- Case Date:
- 1/7/1998
Says property next door has been abandoned over a year. Metal sticking out of the walls and children play there. Safety hazard. See AO's #4710, 6442, 7115 also. Pls continue to monitor and let Mr. Jones know what we can or can't do.
Water Quality
2128 N BENT TREE DR
- Case Date:
- 1/7/1998
CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME.
SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY,
(01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM.
HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.
- Case Date:
- 1/7/1998
WANTS DIRT ADDED AND GRASS RESEEDED NOW.
Parking on Unimproved Surface
410 W 15th ST
- Case Date:
- 1/6/1998
There has been a car parked in the front yard for about 3 weeks now, it has no plate and has not been moved.
Fire Hazards
1855 S OAKDALE EAST DR
- Case Date:
- 1/6/1998
Engine Co. 332 notified HQ about the open burning at the Wapahani Hills construction project. They requested an inspector come to the scene. 352 responded.
- Case Date:
- 1/6/1998
SOAPY WATER RUNNING DOWN STREET.
Sewer Problems (Sanitary Sewers)
4404 E 10th ST
- Case Date:
- 1/6/1998
SEWER BACKUP IN BASEMENT.