Case Date:

5/6/2025

Broken landscaping light across from the bus stop.

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

Case Date:

11/14/2025

Unsafe hoarding cockroachs and bedbugs

Case Date:

10/16/2025

At the S Highland / E 2nd St 4 way intersection I have within one week noticed four vehicles that have not obeyd the STOP signs on E 2nd street going east and west. Maybe the big tree in the north east corner needs to be trimmed a little? Or put up a pre warning sign of an upcoming four way STOP?

Case Date:

11/21/2025

Trash cans knocked over with dumped trash blocking sidewalk and street

Case Date:

11/22/2025

Garbage strewn all over the lawn, and onto the sidewalk, as usual.

Case Date:

8/29/2025

2 abandoned vehicle in front of 530 s Washington st Looks like he is using the City street parking as a kitchen and patio, and storage.

Case Date:

10/27/2025

I frequently drive through the intersection of Hillside and Henderson, often approaching it from the south (on Henderson). I hope the city can consider putting a "No Right on Red" sign there. This intersection has students from Templeton and South High School as pedestrians and cyclists (and from South as drivers). When you are turning right/east from Henderson onto Hillside, you do not have visibility until you have pulled forward into the crosswalk across Henderson. Because of the difficulty seeing if you have a clearing, I can imagine someone wanting to speed into a right turn...but it is a very populated corner with Feast there and apartments and Templeton close by, and pedestrians in the crosswalk could be at risk. I have counseled my daughter, who is learning to drive, not to try to turn right until the light turns green (and to wait to signal till then). If you have your turn signal on, people behind you can get impatient...a stressful situation for a new driver. And since there is a lot of traffic going to and from the high school, this intersection has a high concentration of new drivers. A friend of hers on a bike was hit last year at that intersection.

Case Date:

4/2/2025

Blue, electric "Bird" bicycle #GTH2C has been parked out front of the Grab-n-go for weeks, on north side of 12th Street close to intersection with Indiana Avenue.

Case Date:

10/20/2025

A collection of junk has been visible from the street (the E Second part of the property) for a very long time now. Maybe the owner can be asked to clean up the items in front of the garage doors.