Water Utility Problems
2219 E 7th ST
- Case Date:
- 2/2/2025
Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.
Street Trees
2231 S Sweetbriar CT
- Case Date:
- 4/23/2025
Tree immediately in front of home on the street side of the sidewalk is in poor health. Most outer branches are not budding. Branches regularly break off during storms and I have concern that this tree as well as neighboring tree may fall at next significant wind storm. A previous report last year about this tree was marked as 'resolved' with a comment that it would be put on a list. However, I have no indication that this was ever followed up on.
- Case Date:
- 8/27/2024
Call received to HAND from adjacent property owner. There is also a uReport under address 812 W 3rd that is duplicative.
People are living year-round in an RV parked on an unimproved surface at 220 S. Maple Street. They have been there for about 18 months. I previously reported them to H.AN.D. and the city's legal department. There are also 3-5 other cars parked in the small property lot at all times. The man is apparently fixing cars for others. Various articles and garbage bags are often strewn about. Their has been many domestic violence and nuisance reports to the police and fire department during this time.
Parks & Playgrounds
2258 E Cape Cod DR
- Case Date:
- 8/27/2024
The tennis courts have cracks running through them and there are large weeds growing inside the tennis court fences.
- Case Date:
- 2/16/2024
There are homeless encampments steadily increasing in number behind my house and those of my neighbors. There are now several in view of my windows. The amount of trash is staggering, including countless hypodermic needles. Trash is regularly set on fire by the residents of the encampments, producing noxious smoke that smells terrible and is surely not safe to breathe. The city needs to do something about these encampments. Open air drug use within feet of neighborhoods with young children should not be tolerated. I've been a resident of Bloomington for a decade and I'm strongly considering moving out of town due to the city's inability to address this issue. Please do something.
Water Utility Problems
2304 S Brandon CT
- Case Date:
- 4/22/2025
This address has a water meter in the front yard and it appears to be leaking underground and then leaking into the parking lot and down the sidewalk of the next bldg. This has been happening for quite some time now.
- Case Date:
- 8/23/2021
Sewer Problems (Sanitary Sewers)
2421 N Skyline DR
- Case Date:
- 7/2/2024
I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request.
Thank you for any help you can provide.
Terri Cramer
2421 N Skyline Drive (Lower Cascades neighborhood)
Bloomington, IN 47404
312-420-0267 (text/cell)
Website & Web Services Feedback
2428 W Marlene DR
- Case Date:
- 10/27/2024
Could not get information online on the trash pickup schedule fir my address.
2428 W Marlene Dr. Bloomington, IN 47404
Potholes, Other Street Repair
2451 E 10th ST
- Case Date:
- 2/23/2025
Urgent Complaint Regarding Road Conditions at Tulip Tree Apartments
Dear manager,
I am writing to formally raise a complaint about the poor road conditions at Tulip Tree Apartments, particularly the section of the road immediately after exiting the parking lot. As a resident, I have noticed that turning east from the parking lot has become increasingly difficult due to the uneven and damaged road surface.
Since moving to Tulip Tree this academic year, I have experienced recurring issues with my car’s wheel alignment. In November of last year, I had to get a four-wheel alignment, and again in March of this year—both times due to a fault in the front right wheel’s toe angle. This issue never occurred during my previous residency at Campus View, but since living at Tulip Tree, I have had to perform two alignments in just a few months to prevent uneven tire wear and avoid further damage. Given that I frequently turn east when exiting the parking lot, my front right wheel has been subjected to excessive strain due to the poor road conditions.
I understand that driving slowly over rough roads can help minimize vehicle damage. However, the actual road conditions make it nearly impossible to pass through slowly. Vehicles traveling westbound are affected by the angle of the road, making it difficult for me to accurately judge distances. As a result, I am often forced to accelerate quickly when I see an opening, further exacerbating the stress on my vehicle’s suspension and alignment.
Indiana University has been actively repairing roads across campus, yet the roads around Tulip Tree remain in a severely deteriorated state. While I cannot directly prove that the road conditions are the sole cause of my vehicle’s alignment issues, the correlation is evident—especially considering that I had no such issues during my time at Campus View. The need for multiple alignments in such a short period is highly unusual and costly.
I strongly urge the management to address this issue and take immediate action to repair the road. This is not just a financial concern for residents facing repeated maintenance costs but also a significant safety issue. I appreciate your attention to this matter and look forward to your response regarding any planned repairs.
Best regards,
Sherlock